Charlotte Plumbing

Water bills in North Carolina's largest cities

Illustration: water utility bill next to a water meter

As of: 2026-10-18

Seven North Carolina utilities publish a residential water and sewer schedule that can be computed at one shared usage. Raleigh, Fayetteville, and Concord stay on the table because a bill could not be built from the schedule that was public.

Key figures

Own analysis of published North Carolina utility rate cards at 6 Ccf (4,488 gallons), stormwater excluded; method: section “Methodology”; totals computed from each utility’s published rates.

Every computable row uses the same inside-city house meter and the same volume. Stormwater stays out. The dollar columns are the rates that enter the bill, then the total.

CityUtilityBillStatusReason
Winston-SalemCity of Winston-Salem68.95computedschedule covers this usage
GreensboroCity of Greensboro72.72computedschedule covers this usage
CharlotteCharlotte Water81.21computedthe rate card states this total
DurhamCity of Durham86.92computedthe city calculator returns this total
CaryTown of Cary88.23computedwater base and sewer base are each charged
WilmingtonCape Fear Public Utility Authority90.89computedschedule covers this usage
High PointCity of High Point93.90computedschedule covers this usage
RaleighCity of Raleigh—not computable from the published schedulesewer and the monthly base were not in the extract of the published schedule
FayettevilleFayetteville Public Works Commission—not computable from the published schedulethe public water file is irrigation service, not domestic water
ConcordCity of Concord—not computable from the published schedulethe monthly base lines could not be assigned to a house meter

A bill far above these usually means a leak — see leak detection when the meter moves with every fixture off.

The meter check and the toilet-tank check are on the leak detection guide.

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Type of request
CityWater charge usedDollars
Winston-Salemfirst block, per gallon0.00373
Winston-Salemsecond block, per gallon0.00578
Greensborofirst block, per unit3.56
Greensborosecond block, per unit5.13
Durhamfirst block, per Ccf2.98
Durhamsecond block, per Ccf4.50
Durhamthird block, per Ccf4.93
Charlottefirst block, per Ccf2.11
Charlottesecond block, per Ccf2.73
Caryfirst block, per thousand gallons5.46
Wilmingtonper thousand gallons5.95
High Pointper unit3.89
CitySewer charge usedDollars
Winston-Salemper gallon of water0.00678
Greensboroper unit5.70
Durhamper Ccf6.40
Charlotteper Ccf of water, through the cap on that card6.88
Caryper thousand gallons11.69
Wilmingtonper thousand gallons of water5.77
High Pointper unit6.77
CityMonthly baseDollars
Winston-Salemwater readiness8.14
Winston-Salemsewer readiness10.59
Greensborowater, smallest house meter6.57
Greensborowastewater, smallest house meter5.88
Durhamwater service11.48
Durhamsewer service12.65
Charlottewater monthly base6.75
Charlottesewer monthly base6.75
Charlottewater availability1.53
Charlottesewer availability11.00
Carywater base5.63
Carysewer base5.63
Wilmingtonwater base20.17
Wilmingtonsewer base18.12
High Pointwater base11.75
High Pointsewer base18.19
PieceAmount
Ccf counted6
Gallons in one Ccf748
Gallons counted4,488

What is not measured

Stormwater, solid waste, irrigation, and one-time connection fees sit outside every total. Outside-city rates sit outside. Volume blocks above this usage sit outside, so a higher block on a card is not applied. A sewer-only charge on the Wilmington card is for customers who do not buy water. The High Point file also prints a per-cubic-foot table marked proposed; the adopted per-unit table is the one used. Raleigh, Fayetteville, and Concord are not computable from the published schedule. Raleigh's published schedule did not yield sewer and monthly base lines in the extract that could be read. Fayetteville's public water file is irrigation service, not domestic water. Concord's monthly base lines could not be assigned to a house meter.

Methodology

Computed by charlotte-plumbing.com from each utility's published rates, effective 2026-07-01 for Charlotte, Cary, Greensboro, Wilmington, and Winston-Salem; effective 2026-08-01 for Durham; effective 2025-10-01 for High Point; inside-city residential, smallest meter, 6 Ccf (4,488 gallons); stormwater, solid waste and irrigation excluded. Charlotte Water rates supply the Charlotte lines and the gallon definition of a Ccf. A total that does not land on a cent is rounded to the cent at the end. Charlotte's total is the figure that page states. The other totals are arithmetic from the rates in the tables above. The line-by-line sum is stored on each bill's fact row.

FAQ

Is a lower total a ranking?

No, the number is the computed bill at one usage and it is not a ranking.

Why do three cities have no total?

Each of those rows is not computable from the published schedule, and the comparison table states the reason.

Does the total include stormwater?

No, stormwater, solid waste, and irrigation are excluded.

Sources