Gas Line Repair in Charlotte, NC: Smell Gas? Leave First
Gas line repair in Charlotte, NC
If you smell gas, do not look for the leak. Leave the area right away. Call Piedmont Natural Gas at 800.752.7504, or 911, from a neighbor's house or somewhere away from the smell. Do not go back until Piedmont or emergency responders say it is safe.
When the line is safe and you need it fixed, tell us which appliance it feeds and what happened. We check whether a local plumber can take the job.
Repair, replacement or a new line
A repair fixes one failed fitting or a short damaged piece, such as a worn appliance connector. Replacement swaps a longer run that is corroded, too small for the appliances on it, or in the wrong place; see gas line replacement. A line to an appliance that never had gas is an installation; see gas line installation.
Gas piping work is permitted and inspected by Mecklenburg County Code Enforcement. Under North Carolina law a permit is needed for the installation, extension, alteration, or general repair of any heating or cooling equipment system.
| Path | When it applies | What drives effort |
|---|---|---|
| Repair | Failed joint, connector or short run | Access, permit |
| Replacement | Corroded or undersized length | Burial, routing, permit |
| Installation | No line exists yet | Appliance, routing, permit |
Do I need gas line replacement or a repair?
Only when a length is corroded, too small or has to move do you need a replacement. One failed joint or connector is a repair.
Can a new gas line be installed in Charlotte?
Yes. A new run to a range, a water heater or a fire feature is an installation and needs a permit. Describe the appliance and whether a line already reaches that spot.
If the problem is water rather than gas, see water heater repair or, after hours, emergency plumber.
Next step
If you smell gas, leave first and call from outside. If the line is safe, describe the appliance and where the problem is.